Microdata – Leading IT Solutions & ICT Services in UAE & Oman

PABX Systems & VoIP Telephony Solutions in UAE & Oman | Microdata

We don’t just install servers — we build a foundation for your company’s growth.

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Stay connected with smart, reliable, and cost-effective PABX and VoIP solutions designed for modern businesses across UAE and Oman.

At Microdata, we make business communication effortless. Whether you run a growing startup or a large enterprise, our PABX and VoIP systems help you stay connected with your team and customers — anytime, anywhere.

Whether you are a small business, SME, or enterprise, Microdata’s accounting software services are tailored to meet your unique needs. With secure cloud-based solutions, seamless integration with your existing systems, and dedicated support, we make managing your finances effortless.

Overview of PABX and VoIP Systems

Every successful business is built on clear communication. By bringing together staff, departments, and clients into a unified, well-organized network, a PABX (Private Automatic Branch Exchange) system enables businesses to effectively handle both internal and external communications.

Your video files are safely kept on our encrypted cloud servers, regardlessIn the UAE and Oman, Microdata specializes in PABX systems and VoIP telephony solutions, assisting companies in switching from conventional phone lines to more intelligent, internet-based communication systems. VoIP (Voice over Internet Protocol) allows you to control all of your voice channels from a single location, integrate various devices, and make calls via the internet. This improves call quality and flexibility while lowering expenses.of how many cameras you have or how big your network is. This eliminates the need for physical drives and allows you to access, review, and share recordings at any time and from any location.

Why Businesses Need Modern Telephony Solutions

Businesses nowadays require flexible, networked, and scalable communication solutions in addition to phone conversations. Teams can manage numerous calls, redirect calls with ease, record conversations, and even integrate with helpdesk or CRM software to improve customer experiences with the use of modern PABX and VoIP systems.


In dynamic marketplaces such as Dubai, Abu Dhabi, and Muscat, effective communication can mean the difference between a successful transaction and a missed chance. Microdata’s commercial telephony solutions reduce the high maintenance costs of outdated systems while offering real-time administration, remote access, and crystal-clear speech quality.


No matter where your employees work, your company will remain professional, reachable, and growth-ready if you make the switch to cloud-based PABX and VoIP telephony.

Key Features of Our Systems

Key Features of Our Systems

Taking care of several calls shouldn’t be difficult. You may efficiently manage incoming and outgoing calls across many branches or departments with our multi-line PABX systems. A single, user-friendly interface keeps everyone linked, from the sales teams to the reception area. Businesses in Dubai, Abu Dhabi, and Muscat who deal with a lot of calls every day would love this function.

Scalability and Remote Access

Your communication system should expand along with your company. With our cloud-based VoIP and PBX systems, you can effortlessly grow by adding more users or lines without having to make significant adjustments. Remote access is ideal for hybrid and remote work arrangements in the United Arab Emirates and Oman since it guarantees that your personnel may make and receive business calls from any location.

Integration with CRM and Business Tools

When communication is integrated with your business tools, it functions at its optimum. Our PABX systems enable your team log conversations, document customer interactions, and enhance service quality by integrating easily with CRM, ERP, and helpdesk platforms. Businesses can improve customer satisfaction and increase productivity by integrating telephony with software such as Salesforce or Zoho.

Advanced Security & Encryption

Every Microdata phone system is built with security in mind. Advanced data encryption, firewall protection, and access restrictions are included with our VoIP and IP PBX systems to protect your business communications and private data. Regardless of whether you’re doing business in Dubai, Sharjah, or Muscat, your communication network is always safe from hackers and data breaches.

Benefits of Choosing Microdata

Choosing the right communication system can shape the way your business connects, collaborates, and grows. At Microdata, we combine technology, expertise, and local support to deliver PABX and VoIP telephony solutions that make business communication effortless across the UAE and Oman.

Cost-Efficient Communication

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Reliable Connectivity

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Tailored Setup for Your Business

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Local Support in UAE & Oman

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Industries We Serve

Our Process

At Microdata, we believe great communication starts with a solid foundation. Our process is simple, transparent, and focused on delivering the right PABX and VoIP telephony solutions for your business — whether you’re in UAE or Oman. From consultation to installation and beyond, we take care of everything so your team can stay focused on what matters most — your business.

Consultation & Site Assessment
Every project begins with understanding your business. Our experts visit your site (or connect remotely) to assess your current setup, call flow, and connectivity needs. This helps us design a PABX or VoIP system that perfectly fits your company’s size, structure, and future plans.
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System Design & Installation
Once the plan is ready, our technicians set up your PABX system or VoIP telephony network with precision and care. We handle all configurations — from call routing and extensions to auto-attendant and voicemail setup. Whether you choose an on-premise PABX system in Dubai or a cloud-based IP PBX in Muscat, we ensure a seamless installation process with minimal downtime.
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Testing & Staff Training
After installation, we run detailed system checks to ensure everything works flawlessly — from call clarity to data security. We also train your staff to manage day-to-day features like call transfers, forwarding, and conferencing, so your team feels confident using the system right from day one.
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Maintenance & Ongoing Support
Our job doesn’t end at installation. We provide continuous maintenance and technical support to keep your business telephony system running smoothly. With local teams in UAE and Oman, you can count on quick responses, regular updates, and remote assistance whenever you need it.

At Microdata, we take pride in offering a complete communication experience — one that’s modern, efficient, and built for your business growth.

Why Choose Microdata?

Choosing the right telephony partner can make all the difference for your business. At Microdata, we combine technology, expertise, and local knowledge to deliver PABX and VoIP solutions that truly work for you. Here’s why businesses across the UAE and Oman trust us:

Certified Experts & Trusted Partners:

Our team installs and manages PABX and VoIP systems using the latest, most reliable technology.

24/7 Support & Maintenance:

Local teams in UAE and Oman ensure your communication never stops.

Proven Gulf Experience

We’ve delivered tailored business telephony solutions for offices, hotels, hospitals, schools, and retail chains.

Customized Solutions for Every Business

From cloud-based PBX to multi-line VoIP setups, we design systems that grow with your business.

FAQ

Can’t find the answer you’re looking for? Reach out to our customer support team.

PABX (Private Automatic Branch Exchange) manages calls within your office, while VoIP (Voice over Internet Protocol) lets you make calls over the internet. At Microdata, we offer both solutions to suit businesses in UAE and Oman, combining reliability with cost savings and advanced features.

Our team offers rapid response within 2–4 hours for urgent issues, and same-day service for most requests.

Yes, we provide AMC packages for servers, networking equipment, CCTV, printers, and more — tailored to your business needs.

Absolutely. We are authorized resellers for Microsoft, Google Workspace, and top antivirus brands.

Empowering Businesses with Simple, Secure, and Scalable IT Solutions

At Microdata, we consider technology to be a tool, not a hindrance.  As a reputable Middle Eastern supplier of ICT solutions, we work with businesses to develop, deploy, and manage dependable IT systems that promote expansion, creativity, and operational excellence.

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